Frequently Asked Questions
Getting Started
What is PitchSequence?
PitchSequence is a pitching analysis platform. We start with a free, coach-reviewed evaluation of your mechanics, and offer a full analysis with detailed pillar ratings and a personalized drill plan.
How do I get started?
Submit a free evaluation. No account or payment required. Enter the pitcher's details, upload a video, and a coach will review the mechanics and send the results to your email.
What kind of videos work best?
Film from the open side (third base side for righties, first base side for lefties) with the full body in frame. Landscape mode, good lighting, and a single pitch is all you need. Any phone works.
Do I need to create an account?
Not for your first evaluation. You can submit a video and get your results without signing up. An account is only needed if you decide to continue with a full analysis.
Evaluations & Reports
What does the free evaluation include?
You'll receive a coach-reviewed snapshot of your mechanics covering five core pillars: back leg efficiency, move quality, front leg stability, delayed rotation, and arm path. It highlights what's working and what to focus on first.
What's the difference between the free evaluation and the full analysis?
The free evaluation gives you a high-level snapshot with coach notes. The full analysis ($49, one-time) unlocks the complete five-pillar breakdown with detailed ratings, specific drills, and a deeper look at your mechanics.
How long does it take to get my results?
Most evaluations are processed within minutes. A coach then reviews the results for accuracy before they're sent to you, typically within 24 hours.
Who reviews my evaluation?
Every evaluation is reviewed by a PitchSequence pitching coach before it reaches you. No report goes out without a real set of coaching eyes on it.
Technical
What video formats are supported?
We support MP4, MOV, AVI, and WebM formats. Maximum file size is 50MB.
My video failed to process. What should I do?
Make sure the video shows a complete pitching motion with good visibility, filmed from the open side. Check that it meets the format and size requirements. If issues persist, reach out to support with details about the error.
Can I use PitchSequence on mobile?
Yes, PitchSequence works on mobile browsers. You can upload videos directly from your phone's camera roll.
Privacy & Data
What happens to my videos?
Your videos are processed securely and stored with encryption. We do not share your videos with third parties. You can request deletion of your videos at any time.
Who can see my evaluation results?
Only you and the PitchSequence coach who reviewed your evaluation can see your results. You control whether to share them with anyone else.
How do I delete my data?
You can delete individual videos and reports from your dashboard. To delete your entire account and all associated data, contact support.
Still have questions?
Can't find the answer you're looking for? Contact our support team at support@pitchsequence.com